MGMT 8005M:Week 9: Making Sense Through Knowledge Management Essay Assignment Paper

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MGMT 8005M:Week 9: Making Sense Through Knowledge Management Essay Assignment Paper

MGMT 8005M: Organizational Perspectives and Implications for Leaders | Week 9

Perceived intrinsic knowledge quality is not adequate by itself and should be transformed into perceived contextual, actionable knowledge quality to produce innovativeness.

—Yoo, 2014, p. 534

With the exponential growth of data collected, organizations increasingly face challenges in controlling the information derived from the data. On the one hand, access to data needs to be secured in order to protect intellectual property. On the other hand, data need to be transformed into reliable information to be used by employees and customers. Without careful management of knowledge, consistent shared sense making in the organization could be jeopardized, potentially affecting the quality of goods and services. This week, you will focus on the relationship between sense making and knowledge management.

Learning Objectives

This week, you will:

  • Compare the relationship between sense making and management of knowledge
  • Explain how sense making can be integrated into a knowledge management system to enhance change and innovation


You will develop the following skills:

  • Analyze sense making in organizations
  • Apply theoretical concepts to practical cases


Note: To access this week’s library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.


Laeque, S. & Babar, S. (2017). Knowledge creation and firm performance: Is innovation the missing link? Pakistan Journal of Commerce, 11(2), 505–523.

Morgan, G. (2016). Commentary: Beyond Morgan’s eight metaphors. Human Relations, 69(4), (1029–1042. doi: 10.1177/0018726715624497

Salem, P. (2007). Making sense of knowledge management. RCA Vestnik (Russian Communication Association), 47-68.

Yao, L., Othman, A., Abdalla, A., & Jing, W. (2011). A novel sense making model of effective knowledge. African Journal of Business Management, 5(11), 4423–4431. Retrieved from

Yoo, D. K. (2014). Substructures of perceived knowledge quality and interactions with knowledge sharing and innovativeness: A sense making perspective. Journal of Knowledge Management, 18(3), 523–537. doi:10.1108/jkm-09-2013-0362.

Note: You will access this article from the Walden Library databases.

Document: MGMT 8500M Sense Making Diagram (PDF)


MGMT 8005M:Week 9: Making Sense Through Knowledge Management Essay Assignment Paper


Sense making and knowledge management (KM) complement each other, providing a powerful resource for leaders to use in their decision making, strategic planning, and change management. During the past 8 weeks of the course, you have studied sense making, including the four frames of reframing and the use of metaphors. These are some of the tools to help a manager make sense of, and communicate about, an organization. Although new technologies and tools are available, managing information and knowledge is still challenging, and the effective flow of information is critical for success (Yao, Othman, Abdalla, & Jing, 2011).

In preparation for this Discussion, review the suggested reading and other sources to

  • Define sense making and knowledge management (KM)
  • Learn about the development of knowledge management during the past few decades
  • Identify the differences, similarities, and relationship of sense making and KM.

Look for additional source to complement the suggested readings for this week. There is a great deal of research in the literature on KM and sense making.

Day 3: Initial Post

Post by Day 3 a proposal to integrate sense making into a knowledge management system that might be presented by a consulting firm to an organization of your choice.

Day 5: Response

Respond by Day 5 to at least two of your colleagues’ postings. In your responses, be sure to address one of the following:

  • Expand on your colleague’s posting.
  • What insights did you gain from your colleague’s posting?
  • Offer an alternative suggestion.

Note: Include proper APA citations to support all statements by referencing at least two sources from this week’s recommended readings as well as two additional sources from relevant peer-reviewed publications.


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